Shopping Cart Rules and Restrictions
Product Rules
Discount Coupon Rules
Products that can be purchased using 100% discount coupons:
- Products with prices
- Recurring subscriptions (with/without private prices)
- One-time subscriptions (with/without private prices)
- All subscription types with private and public prices
Cart Restrictions
Quantity Limitations
- Only one product per cart when using 100% discount coupons
- Only one subscription per cart (regardless of payment method)
Coupon Restrictions
- Coupons must be applied before completing payment
- Coupons cannot be combined
- 100% discount coupons have special limitations
Physical Product Rules
- Shipping costs apply only to physical products
- Shipping address required for physical products
- Shipping method selection mandatory
Purchase Processing
Transaction Processing
- Some purchases may experience registration delays
- Temporary access restrictions may apply during processing
- System will display informative messages with resolution steps
Payment Processing
- Multiple payment gateway support (Stripe/MP)
- Secure transaction processing
- Payment confirmation required before access
Returns and Support
Digital Products
- Return requests available through customer support
- Immediate access after successful payment
Physical Products
- Order tracking notifications provided via email and platform
- Delivery status updates through platform notifications